- What is a domain name?
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The purpose of a domain name is to identify your business on the internet. A domain name is similar to your business' street address, but it is your address for the web and is typically something like www.yourbusinessname.com.au. A domain name by itself is not very useful, but when used in conjunction with a web site and WebCentral's world-class hosting services, internet users around the world will be able to locate your business on the internet. WebCentral can help you secure a domain name for your business - Simply call our Sales Team on 1300 886 540 to discuss your domain name options.
- I don’t need web hosting just yet, I just want to reserve my domain name. Can WebCentral assist?
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Yes, WebCentral is able to register a domain name for you even if you are not ready to launch your web site yet. Simply select the Domain Name Registration Only service when signing up via our online join form, and we will register the domain on your behalf.
Please note: Our Domain Name Registration Only service does not provide you with the ability to change your DNS entries (eg. to have the domain name ‘pointed’ to another web site). If you require the ability to do this, you will need to sign up for our Domain Parking service.
- I already have a domain name. Can I move it to WebCentral when I sign up for my web hosting plan?
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If you already have a domain name that is delegated to an internet service provider (ISP), you can have the domain name redelegated (ie. moved) to WebCentral's domain name servers at the same time you sign up for your web hosting plan. Having your web hosting, email and domain name with WebCentral means maintaining one point of contact for technical support and receiving one consolidated invoice for these services.
Redelegating your domain name to WebCentral also means that we will become the authorised administrative contact where this is possible (please ask if you are unsure), and will notify you via your Mission Control panel if we are able to assume this role. This allows us to provide better support for your web hosting services as your domain name, web site and email will all be hosted on the same platform. There is no charge involved in redelegating your domain name to WebCentral.
- What is Mission Control?
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Mission Control is your online, self-service control panel that WebCentral provides free of charge as part of your web hosting account with us. It allows you to more efficiently manage your web site and email services, as well as your account administration, with us and to do so at your convenience. You can access your Mission Control panel by going to https://mc-au.server-secure.com and entering your Username (VS Number) and password.
- What can I do using Mission Control?
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Some of the main things you will need to use Mission Control to perform include:
- Upload your web site files to our web servers;
- Create your mailboxes (ie. staff email addresses), and set auto-responders and auto-forwarders on these mailboxes;
- Request technical assistance using our Job Logging System; and
- Check the statistics of your web site.
Mission Control also gives you a quick and easy way of:
- Changing your contact details;
- Upgrading to a higher hosting plan;
- Searching our Online Help Tool to find useful technical articles and FAQs;
- Enabling technical components on your web site, including setting security tokens for restricting access;
- Adding additional products and services to your account;
- And much, much more!
Click here to download a copy of our 'Take Control' brochure that provides detailed information on the types of tasks you can perform using your Mission Control panel.